EXL
EXL — Pune, Maharashtra
Description Manage outbound and inbound calls for customers with existing complaints or service issues Review and understand assigned complaint tickets before contacting customers Provide clear updates, resolution status, and next steps to customers Act as a single point of contact for customers during the complaint lifecycle Ensure all interactions are handled in line with UK regulatory and custo…
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Working in Pune, India
Pune, previously spelled in English as Poona, is a city in the state of Maharashtra in the Deccan Plateau in Western India. It is the administrative headquarters of the Pune district, and of Pune division. In terms of the total amount of land under its jurisdiction, Pune is the largest city in Maharashtra by area, with a geographical area of 516.18km2, though by population it comes in a distant second to Mumbai. According to the 2011 Census of India, Pune has 7.2 million residents in the metropolitan region, making it the seventh-most populous metropolitan area in India. The city of Pune is pa
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