Nyou
Nyou — Paris, Ile-de-France
Contexte L'entreprise modernise ses canaux de support IT (chatbot, LiveChat) et souhaite améliorer l'expérience utilisateur, structurer ses processus ITSM et fiabiliser son reporting. Missions principales Chatbot & LiveChat : cadrage, mise en production, hypercare, pilotage des performances. Analyse satisfaction utilisateurs : exploitation des enquêtes, synthèse, plan d'amélioration. Structuration…
To apply for this job please visit www.adzuna.com.
Working in Paris
Paris is the capital and largest city of France, with an estimated city population of 2.04 million in an area of 105.4 km2 (40.7 sq mi), and a metropolitan population of 13.2 million as of January 2026. Located on the river Seine in the centre of the Île-de-France region, it is the largest metropolitan area and fourth-most populous city in the European Union (EU). Nicknamed the "City of Light", partly because of its role in the Age of Enlightenment, Paris has been one of the world's major centres of finance, diplomacy, commerce, culture, fashion, and gastronomy since the 17th century.
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