Getlabs
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
As a Patient Experience Representative your primary task is to handle Zendesk tickets from patients regarding appointments, issues and missing results. You will be making outbound calls and sending follow-up emails to resolve patient concerns. We are looking for someone who will hustle and care about doing a good job. You must be comfortable spending the majority of your day on the phone!
Schedule:
Mon-Fri – 7:30am-4:00pm PST, (9:30am-6:00pm CST/10:30am-7:00pm EST)
Mon-Fri – 7:30am-4:00pm PST, (9:30am-6:00pm CST/10:30am-7:00pm EST)
Compensation is $17/hr and non-negotiable
To apply for this job please visit jobs.lever.co.
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