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Home / Forward Deployed Reliability Engineer

Forward Deployed Reliability Engineer

  • Full Time
  • Anywhere

About Palantir

palantir.com
  • Founded 2003
  • Employees 313
  • Ticker PLTR
PLTR 128.47 USD -1.99%
  • Revenue (FY2025) $4.48B
  • Net income $1.63B

Investor research: Yahoo Finance · SEC filings

Source: Wikipedia

Palantir

A World-Changing Company
 
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
 
As a Forward Deployed Reliability Engineer (FDRE), you ensure stability and reliability of mission-critical workflows built on Palantir software. You gather signal by going on call — resolving problems before the customer is impacted — and use those learnings to drive product change, shape our internal tooling, and refine our operational processes such that we provide an increasing quality of service to more and more customers.
 
Your approach is hands-on and pragmatic: you’ll rapidly address issues as they arise with quick and effective solutions and advocate for workflow or product improvements after the immediate issue is resolved. You are energized by engaging directly with problems, from writing a script to automate a manual task, to finding creative workarounds, or building a case for a product enhancement. You don’t just fix issues— you look for opportunities to simplify, automate, and make the entire system more resilient.
 
An FDRE synthesizes learnings from support into best practices for others to follow. These are captured into documentation and shared with the team and broader organization. In this way, you raise the bar for reliability and efficiency across Palantir. 

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Working in New York, NY

New York, often called New York City (NYC), is the most populous city in the United States. It is located at the southern tip of New York State on New York Harbor, one of the world's largest natural harbors. The city comprises five boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island; each is coextensive with its respective county. It is the geographical and demographic center of both the Northeast megalopolis and the New York metropolitan area, the largest metropolitan area in the United States by both population and urban area. New York is a global center of finance and commerc

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