Remote VA
We are seeking a motivated and detail-oriented Rent Collector to join our remote team specializing in the real estate industry. The ideal candidate will be responsible for collecting rent payments from tenants and ensuring prompt resolution of any payment issues.
Key Responsibilities:
- Rent Collection: Initiate and follow up on rent payment reminders, ensuring tenants are aware of their payment due dates.
- Communication: Engage with tenants via phone, email, or messaging platforms to discuss payment issues, establish payment plans, and provide assistance when needed.
- Record Keeping: Maintain accurate and up-to-date records of all rent payments, payment plans, and communication logs in our property management system.
- Dispute Resolution: Work collaboratively with tenants to resolve any disputes or questions related to their rent payments or leases.
- Reporting: Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.
- Compliance: Ensure that all collection processes adhere to legal requirements and company policies.
Requirements
- Previous experience in rent collection, property management, or a related field preferred.
- Strong communication and negotiation skills with a focus on customer service.
- Detail-oriented and organized, with the ability to manage multiple accounts effectively.
- Proficiency in property management software or databases (e.g., Buildium, AppFolio) is a plus.
- Ability to maintain professionalism and empathy when dealing with tenants.
- Knowledge of rental laws and regulations in the applicable market.
Benefits
- Weekly payment basis
- Purely Work From Home
- Friendly and supportive work environment.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Dominican Republic
The Dominican Republic is an island country on the eastern part of the Caribbean island of Hispaniola in the Greater Antilles of the Caribbean Sea in the North Atlantic Ocean. It shares a maritime border with Puerto Rico to the east and a land border with Haiti to the west, occupying the eastern five-eighths of Hispaniola which, along with Saint Martin, is one of only two islands in the Caribbean shared by two sovereign states. In the Antilles, the country is the second-largest country by area after Cuba at 48,671 square kilometers (18,792 sq mi) and the second most populous country after Hait
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