Remote VA
Job Title: Remote Customer Service Representative
Company Overview:
Join our dynamic management company, where we pride ourselves on delivering exceptional service to tenants while providing a supportive and collaborative work environment.
Job Description:
We are seeking a dedicated and professional Customer Service Representative to handle tenant inquiries, assist with service calls, and manage rent-related communication. This is a fully remote position, offering work-life balance and a strong support team to help you succeed.
Key Responsibilities:
- Respond promptly and professionally to tenant inquiries via phone and email.
- Coordinate service calls and ensure timely resolution of tenant concerns.
- Handle rent-related communications, including payment updates and general inquiries.
- Maintain accurate records of interactions and transactions using our CRM system.
- Collaborate with the back support team to address tenant needs efficiently.
Requirements
Qualifications:
- Excellent verbal and written communication skills.
- Strong problem-solving and organizational abilities.
- Prior experience in customer service or property management is a plus.
- Comfortable working remotely and proficient with technology.
- Ability to manage time effectively and multitask in a fast-paced environment.
Benefits
Schedule:
- Monday to Friday, 9:00 AM to 5:00 PM EST.
- Weekends Off!
What We Offer:
- Fully remote work environment.
- Supportive and friendly back-office team.
- Opportunities for growth and development.
- Work-life balance with weekends off.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Philippines
The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.
More jobs at Remote VA
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.