Director, Client Sales

Sales at Brex

At Brex, our largest customers represent our greatest long-term growth opportunity. As Director, Enterprise Client Sales, you will lead a team responsible for managing and expanding relationships across some of Brex’s most strategic and high-value Enterprise accounts.

This leader will own retention, expansion (upsell and cross-sell), and churn prevention within the Enterprise segment. Success in this role requires a deep understanding of complex enterprise sales cycles, executive stakeholder engagement, and the ability to drive both card spend growth and SaaS product adoption across global organizations.

You will operate as a senior revenue leader — building a disciplined, forecastable expansion engine while partnering closely with Customer Success to deliver measurable business outcomes for our customers.

What you’ll do

Own Enterprise Retention & Expansion Strategy

• Own Net Revenue (NR), gross retention, upsell/cross-sell pipeline, and churn prevention across Brex’s largest Enterprise customers.
• Develop and execute multi-threaded account strategies that drive both card growth and SaaS adoption.
• Lead expansion efforts across product lines, geographies, business units, and executive stakeholders.
• Ensure disciplined forecasting and predictable revenue outcomes within the Enterprise segment.

Lead & Develop an Enterprise-Ready Team

• Manage and develop a team of Enterprise Client Sales Executives covering Brex’s most complex accounts.
• Elevate team capability in executive selling, deal orchestration, champion development, and value articulation.
• Coach to MEDDIC rigor, including clear identification of Economic Buyers, Decision Criteria, Decision Process, and Champions.
• Drive accountability around pipeline hygiene, forecast accuracy, and strategic account planning.

Partner Deeply with Customer Success

• Establish a strong operating model between CSE and CSM to align on retention risk, expansion signals, and value realization.
• Ensure proactive renewal planning and early risk identification.
• Drive coordinated account engagement strategies to increase product penetration and customer stickiness.
• Create clarity around roles in upsell motion vs. value delivery.

Navigate Complex Enterprise Stakeholders

• Support and coach engagement with CFOs, Controllers, Procurement, and Finance leadership.
• Lead complex negotiations, multi-year renewals, and enterprise procurement processes.
• Build executive-level relationships that extend beyond operational users and create long-term strategic alignment.

Drive Enterprise Sales Excellence

• Implement scalable enterprise account planning frameworks.
• Drive consistent MEDDIC adoption and champion-building strategies across the team.
• Improve forecast accuracy and revenue visibility in partnership with RevOps.
• Influence product, packaging, and go-to-market strategy based on enterprise customer insights.

Where you’ll work

This role will be based in our San Francisco office. You must be willing to work in office at least 3 days per week on Monday, Wednesday and Thursday. Employees will be able to work remotely for up to 4 weeks per year, for a minimum of one week at a time.

Responsibilities

• Deliver Enterprise Net Revenue (NR) targets across retention and expansion.
• Increase SaaS attach rates and deepen product adoption within card customers.
• Expand card programs across business units and geographies.
• Reduce churn through proactive risk management and renewal planning.
• Improve forecast accuracy and pipeline discipline across the team.
• Build executive-level relationships across top-tier enterprise accounts

Requirements

• 10+ years of B2B experience, including significant Enterprise SaaS and/or fintech exposure.
• 4+ years managing quota-carrying Enterprise account teams.
• Proven success driving both retention and expansion in complex, multi-product recurring revenue models.
• Experience selling into Finance organizations (CFO, Controller, FP&A) within large enterprises.
• Demonstrated expertise in MEDDIC (or similar enterprise sales methodology) and champion development.
• Strong forecasting discipline and experience managing complex, multi-threaded pipelines.
• Experience operating in a blended motion of card (payments/spend) and SaaS upsell within Enterprise accounts.
• Deep cross-functional partnership experience with Customer Success in a shared-account model.
• Strong executive presence, negotiation skills, and ability to navigate procurement-heavy environments.

Compensation

The expected OTE range for this role is $271,000 – $385,000 in SF, NYC, Seattle. SLC band is $240,000 – $300,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.