CXM Direct LLC
CXM Direct LLC, a leading global FX & CFD broker, is seeking a talented and dynamic Account Executive to join our team. As an Account Executive, you will be responsible for managing and expanding relationships with existing clients. This is an exciting opportunity to contribute to the growth of our company and develop your career in the financial services industry.
As an Account Executive, you will serve as the primary point of contact for clients, understanding their needs, providing excellent customer service, and ensuring their satisfaction. You will be expected to build strong relationships, identify upselling opportunities, and drive revenue growth. This role requires strong interpersonal skills, a proactive mindset, and the ability to thrive in a fast-paced environment.
Responsibilities
- Manage and expand relationships with existing clients to drive retention and growth
- Proactively identify upselling opportunities and collaborate with the sales team to maximize revenue
- Understand client needs and provide customized solutions and support
- Address client inquiries, resolve issues, and provide excellent customer service
- Stay up-to-date with industry trends and market conditions
- Collaborate with internal teams to ensure client satisfaction and successful implementation
- Prepare reports and present updates on client performance and account metrics
Requirements
- Bachelor’s degree in Business, Finance, or a related field
- Proven track record in account management or sales within the financial services industry
- Strong knowledge of the FX and CFD markets
- Excellent relationship-building and communication skills
- Ability to understand client needs and provide tailored solutions
- Strong problem-solving and negotiation skills
- Self-motivated and able to work independently
- Proficient in Microsoft Office suite
- Experience in the brokerage industry is a plus
- Japanese speaker and able to understand English
Benefits
- Social Insurance coverage
- Bonus as per state regulation
- Annual Team Building
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Japan
Japan is an island country in East Asia. Located in the Pacific Ocean off the northeast coast of the Asian mainland, it is bordered to the west by the Sea of Japan and extends from the Sea of Okhotsk in the north to the East China Sea in the south. The Japanese archipelago consists of four major islands alongside 14,121 smaller islands. Japan is divided into 47 administrative prefectures and eight traditional regions, and around 75% of its terrain is mountainous and heavily forested, concentrating its agriculture and highly urbanized population along its eastern coastal plains. With a populati
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