Umbrella BPO
Job Title: Outbound Sales Representative
Location: Remote
Company: Umbrella BPO & Client Companies
Overview:
As an Outbound Call Specialist at Umbrella BPO, you will play by engaging with warm leads through outbound calls. You will be responsible for asking qualifying questions to assess their needs and interests, ensuring a smooth handoff to our sales team.
**Excellent English speaking and phone skills are required**
Key Responsibilities:
- Lead Qualification:
- Conduct outbound calls to warm leads.
- Qualify leads by understanding their needs and determining their potential fit with our services.
- Ask qualifying questions to identify potential fit.
- Hand off qualified leads to the sales team for further engagement.
- Pipeline Management:
- Maintain accurate records of interactions and feedback.
- Manage leads through the sales pipeline by setting appointments and tracking progress towards meeting sales goals.
- Use CRM software to maintain accurate records of all interactions and activities.
- Collaboration:
- Work closely with the sales team and leadership to develop strategies for reaching sales targets.
- Reporting:
- Provide regular reports on sales activities and results to management.
- Analyze performance metrics to identify areas for improvement.
Qualifications:
- Professional English fluency
- Minimum 2-3 years of experience in sales or customer service
- Proficiency in customer relationship management (CRM) software
- Strong verbal and written communication skills
- Ability to build and maintain relationships with potential clients
- Knowledge of sales techniques and strategies
- Strong problem-solving and negotiation skills
- Time management and organizational skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to change
- Bachelor’s Degree (Nice to have)
What We Provide:
- Full-time (40 hours a week)
- Location: Remote
- Competitive salary compensation based on experience
- Training and growth opportunities provided by Umbrella BPO and outside entities
- Ability to grow your career and determine your next move at Umbrella BPO
Why Umbrella BPO?
Umbrella is a mission-driven company with a passion for helping businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to operations, content moderation, engineering, and more. Umbrella BPO not only offers above average compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Mexico
Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America and borders the United States of America to the north, and Guatemala and Belize to the southeast; while having maritime boundaries with the Pacific Ocean to the west, the Caribbean Sea to the southeast, and the Gulf of Mexico to the east. Mexico covers 1,972,550 km2, and is the thirteenth-largest country in the world by land area. With a population exceeding 134 million as of 2026, Mexico is the tenth-most populous country in the world and is home to the largest number o
More jobs at Umbrella BPO
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.