Hotwire Communications
Hotwire Communications — Laud Lakes, Broward County
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound and outbound calls, chats, and email responses to assess the associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual …
To apply for this job please visit www.adzuna.com.
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