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Customer Programs Support Lead

  • Full Time
  • Anywhere

Leidos

Leidos — Sacramento, Sacramento County

Description The Customer Programs Support Lead will support Sacramento Municipal Utility District (SMUD) customer programs by coordinating day-to-day application/rebate processing, customer communications, CRM updates, reporting, quality control, and escalation support. This role will serve as the working lead for Customer Programs Support Specialists and will help ensure that customer inquiries, …

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