JFrog
The position is located in Netanya, a hybrid model
At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate — and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 75% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production — a concept we call “liquid software.” Wouldn’t it be amazing if you could join us in our journey?
We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for JFrog customers.
Besides a wild ride and a lot of learning, we’ll leap your career forward!
As a Developer Support Engineer at JFrog you will…
- Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements
- Develop scripts in Bash, Python, Groovy for debugging and automating
- Set up JFrog applications and 3rd party products in various development environments
- Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
- Reproduce customer scenarios and fill relevant bugs/features
- Maintaining and improving a knowledge base of known issues and solutions
- Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
- Ability to work in flexible hours and weekends while needed
To be a Developer Support Engineer at JFrog you need…
- BSc or equivalent in Computer Science, Computer Engineering, or a related technical field.
- 2+ years of hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE).
- Proven ability to manage complex, escalated cases, involving multiple architectures across multiple platforms.
- Deep proven experience in Linux (e.g System Administration, Bash scripting, file systems) – Must
- Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading).
- Ability to read and debug code in Java or another compiled language
- Excellent spoken and written English.
Advantages
- Knowledge/experience with: Databases (SQL), LDAP, NGINX, Apache Tomcat.
- Familiarity with the modern DevOps stack and lifecycle, including experience with CI/CD tools (Jenkins, GitHub Actions), Containerization (Docker, Kubernetes), Cloud Infrastructure (AWS/Azure), and IaC (Terraform).
- Graduates of advanced DevOps certification programs
To apply for this job please visit join.jfrog.com.
About this role & career path
Working in Tel Aviv
Tel Aviv, officially Tel Aviv-Yafo, and also known as Tel Aviv-Jaffa, is the most populous city in the Gush Dan metropolitan area of Israel. Located on the Israeli Mediterranean coastline and with a population of 494,900, it is the economic and technological center of the country and a global high-tech hub. If East Jerusalem is considered part of Israel, Tel Aviv is the country's second-most-populous city, after Jerusalem; if not, Tel Aviv is the most populous city, ahead of West Jerusalem.
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