OKX
Who We Are
About the Opportunity
What You’ll Be Doing:
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Own end-to-end product strategy and roadmap for institutional clients, including document collection, entity verification and ultimately account activation.
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Identify friction points across the customer journey that stem from regulatory or risk controls, and reimagine those experiences to be more user-friendly while preserving integrity.
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Collaborate with Compliance, operations and business teams to understand policy and compliance requirements and translate them into scalable product solutions.
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Use data, research, and experimentation to make informed product decisions and prioritize improvements.
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Simplify complex processes through thoughtful product design and automation
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Drive alignment across multiple stakeholders, balancing user experience, business needs, and regulatory obligations.
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Design and deliver product solutions that are audit-ready, transparent, and adaptable to evolving regulatory standards.
What We Look For In You:
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5+ years of product management experience,ideally with exposure to B2B, fintech, or enterprise platforms.
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Experience building onboarding, identity verification, or enterprise account experiences.
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Strong product intuition with a user-first mindset; you’ve designed seamless experiences in complex ecosystems.
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Strong analytical skills and data-driven mindset, with the ability to identify user friction points
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Experience working with or around regulatory/risk requirements, even if not directly responsible for compliance.
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Strong systems thinker who can navigate and simplify complex workflows, particularly where multiple stakeholders or roles are involved.
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Proven ability to work across technical, compliance, business and operational teams to deliver compliant, scalable product solutions.
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Excellent communication and collaboration skills, especially in translating regulatory or operational needs into product requirements.
Nice to Haves:
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Familiarity with institutional KYC/KYB processes, AML requirements, or enterprise identity management.
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Experience with workflow automation, case management systems, or back-office tooling.
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Background in financial services, SaaS platforms, or B2B marketplaces.
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Fluent in English and Mandarin.
Perks & Benefits:
- Competitive total compensation
- Comprehensive insurance coverage for employees and their dependants
- More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
To apply for this job please visit job-boards.greenhouse.io.
Working in Singapore
Singapore, officially the Republic of Singapore, is an island country in Southeast Asia. Its territory comprises a main island, over 60 satellite islands and islets, and one outlying islet. The country is about one degree of latitude north of the equator, off the southern tip of the Malay Peninsula, bordering the Strait of Malacca to the west, the Singapore Strait to the south along with the Riau Islands in Indonesia, the South China Sea to the east and the Straits of Johor along with the State of Johor in Malaysia to the north.
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