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Senior Resolution Coordinator – Contact Center

  • Full Time
  • Anywhere

Walmart

Walmart — Bangalore, Karnataka

• Handle high-volume customer interactions across phone, chat, and email channels • Resolve customer, store, and associate queries using multiple internal systems • Ensure accurate processing of critical customer issues with high attention to detail • Maintain SLA adherence, quality standards, and compliance guidelines • Provide professional and customer-centric communication at all times • Manage…

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Working in Bangalore, India

Bengaluru, also known as Bangalore, is the capital and largest city of the southern Indian state of Karnataka. As per the 2011 census, the city had a population of 8.4 million, making it the third most populous city in India and the most populous in South India. The Bengaluru metropolitan area had a population of around 8.5 million, making it the fifth most populous urban agglomeration in the country. It is located towards the southern end of the Deccan Plateau, at an altitude of 900 m (3,000 ft) above sea level. The city is known as India's "Garden City", due to its parks and greenery.

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