shift manager – Store 65190, GARDNER, W. BROADWAY

Starbucks is hiring a shift manager for our Gardner, Worcester County location. This full-time position offers an excellent opportunity to lead a dedicated team, manage daily store operations, and build a rewarding career in customer service and hospitality.

About the Role

As shift manager at our Gardner store, you'll take the lead during your shift, directing team members to deliver consistent, high-quality service. You'll be responsible for the store's smooth operation, team performance, and creating an environment where both customers and employees feel valued. This role prepares you for continued advancement within the Starbucks organization.

What You'll Do

• Supervise and coach shift team members to meet company standards
• Manage store operations including opening, closing, and inventory
• Handle cash management and maintain accurate records
• Ensure compliance with health, safety, and food handling standards
• Address customer concerns and maintain satisfaction
• Support beverage quality and product consistency
• Train and develop baristas and team members
• Foster a positive, inclusive team culture

What We're Looking For

• Proven experience in a leadership or supervisory role, preferably in retail or food service
• Strong communication and interpersonal abilities
• Ability to multitask and remain calm under pressure
• Commitment to exceptional customer service
• Detail-oriented with a focus on quality and compliance
• Flexibility to work shifts, including mornings and weekends

About Starbucks

Starbucks is the world's leading coffee company, known for premium beverages and a commitment to creating a welcoming environment. We invest in our people and are dedicated to providing meaningful career opportunities.

How to Apply

Apply through this job listing to join our Gardner team as a shift manager.