Shift Supervisor – Part-time or on-call or full-time

San Francisco Community Health Center (SFCHC) is hiring a part-time Shift Supervisor to help lead day-to-day operations at the Taimon Booton Navigation Center in Potrero Hill, San Francisco — a critical resource for individuals experiencing homelessness in our city.

About the Role

As a Shift Supervisor at the Taimon Booton Navigation Center, you will provide on-site leadership during assigned shifts, guiding frontline staff and ensuring a safe, trauma-informed environment for guests navigating their path toward stable housing. This is a part-time position requiring hands-on supervision, sound judgment under pressure, and a genuine commitment to serving vulnerable populations.

What You'll Do

• Oversee shelter operations throughout your shift, maintaining a structured and secure environment for guests and staff alike
• Directly supervise direct service workers, providing real-time coaching, task delegation, and performance support
• Respond to behavioral or safety incidents using de-escalation techniques and established protocols
• Coordinate handoffs between shifts through accurate documentation, log entries, and verbal briefings
• Enforce program policies consistently and with cultural humility, in line with SFCHC's person-centered values
• Collaborate with case managers, behavioral health staff, and community partners to support guest needs
• Ensure compliance with health, safety, and licensing standards applicable to a Navigation Center setting
• Serve as the primary point of contact for escalations when senior leadership is off-site

What We're Looking For

• Prior experience supervising staff in a shelter, transitional housing, social services, or related setting
• Strong working knowledge of trauma-informed care and harm reduction principles
• Demonstrated ability to de-escalate crisis situations calmly and effectively
• Excellent written and verbal communication skills, including documentation accuracy
• Cultural competency and lived or professional experience working with LGBTQ individuals, people experiencing homelessness, or those with substance use or mental health challenges
• Ability to work independently during evenings, overnights, or weekends as scheduling requires
• CPR/First Aid certification (or willingness to obtain upon hire)

About San Francisco Community Health Center

SFCHC is a federally qualified health center (FQHC) rooted in Potrero Hill, San Francisco, with decades of experience delivering high-quality, culturally competent medical care, mental health services, education, and community outreach. The organization serves as a safety net for people who are unhoused, LGBTQ individuals, those living with substance use disorders, and community members with behavioral health needs. SFCHC's Navigation Center programs connect guests with the coordinated services and housing pathways they need to stabilize their lives.

How to Apply

If you are passionate about social justice and direct community service, submit your application through this listing. SFCHC is an equal opportunity employer and strongly encourages candidates from the communities it serves to apply.