Client Services Manager

United Electric Supply is hiring a full-time Client Services Manager in Manor, New Castle County, to lead customer relationships and deliver an exceptional service experience for the construction and industrial markets we serve.

About the Role

As Client Services Manager at United Electric Supply in Manor, New Castle County, you will own the day-to-day client experience and act as the primary point of contact between customers and our teams. This on-site, full-time position is ideal for a service-driven professional who thrives on building trust, resolving challenges, and ensuring every account receives responsive, high-quality support across our electrical products and advanced service offerings.

Key Responsibilities

• Serve as the main liaison for clients, nurturing long-term partnerships and ensuring consistent satisfaction.
• Coordinate with sales, operations, and technical teams to fulfill customer requirements accurately and on time.
• Address client inquiries, troubleshoot issues, and drive timely resolutions.
• Support clients across our core focus areas, including industrial automation, building automation, and lighting solutions.
• Monitor account health, identify opportunities to improve service, and represent the customer's voice internally.

Qualifications

• Proven experience in client services, account management, or a related customer-facing role.
• Strong communication, relationship-building, and problem-solving abilities.
• Capacity to collaborate effectively across multiple departments.
• Familiarity with electrical products, industrial or building automation, or distribution is an asset.
• Availability to work full-time on-site in Manor, New Castle County.

About United Electric Supply

United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company and a large multi-regional distributor of electrical products and advanced services for the construction and industrial sectors. Our offering spans a complete range of electrical solutions, with particular depth in industrial automation, building automation, and lighting. As an employee-owned organization, we are committed to delivering dependable service and lasting value to the customers and communities we support.

How to Apply

Ready to take the next step in your career as a Client Services Manager with United Electric Supply in Manor, New Castle County? View the full listing and submit your application here.