Park Lead

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Take the helm of one of the most exciting entertainment destinations in Northeast Ohio. Urban Air Adventure Parks is seeking an energetic, hands-on Park Lead to drive daily success at our North Canton, Stark County location.

About the Role

As a Park Lead at Urban Air Adventure Parks in North Canton, Stark County, you'll be the heartbeat of park operations. This full-time, on-site leadership position puts you in charge of running smooth shifts, guiding a motivated team, and making sure every guest leaves with a smile. If you thrive in a fast-paced, people-first environment and love turning ordinary visits into unforgettable experiences, this role is built for you.

Key Responsibilities

• Oversee daily park operations, including opening and closing procedures.
• Supervise, coach, and motivate frontline staff to perform at their best.
• Champion a positive, team-oriented workplace culture across every shift.
• Deliver outstanding customer service and address guest concerns promptly.
• Step in to resolve conflicts and de-escalate issues as they arise.
• Monitor and uphold safety standards to protect guests and team members alike.
• Manage park equipment, supplies, and inventory to keep attractions running reliably.

Qualifications

• Proven leadership ability with experience supervising or managing a team.
• Strong customer service skills and a genuine passion for guest satisfaction.
• Confidence handling conflict resolution and on-the-spot problem solving.
• A safety-focused mindset and attention to detail.
• Flexibility to work shifts that may include evenings, weekends, and holidays.
• Comfortable staying active and on your feet throughout the workday.

About Urban Air Adventure Parks

Urban Air Adventure Parks is a premier family entertainment brand dedicated to active fun, adventure, and memorable moments. Our North Canton, Stark County park brings together thrilling attractions and a welcoming atmosphere where both guests and team members can flourish.

How to Apply

Ready to lead the adventure? Submit your application for the Park Lead position at Urban Air Adventure Parks in North Canton, Stark County through our official job listing.