Dozuki
Technical Support Representative is responsible for providing technical support to customers, guiding internal team members, and driving product improvement by raising awareness of product issues. They embody Dozuki‘s core values and work to put customers’ needs foremost in any discussion.
Requirements
- 2 years of experience in Technical Support
- Understanding of Postman to make API calls
- Familiarity with issue tracking and workflow management tools
- Familiarity with creating Power BI dashboards and understanding Data ETL processes
- Strong written and verbal communication skills
- Excellent customer service and interpersonal skills
Benefits
- Competitive salary
- Performance-based bonuses
- Opportunities for professional development and growth
- Collaborative and supportive work environment
- Remote-friendly environment
- Home office set-up stipend
- Annual Wellness Bonus
- Life Event Bonus
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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