Maple
We’re hiring a Bilingual Customer Support Coordinator to join Maple‘s Customer Support team. The role involves handling live chat and email conversations, troubleshooting issues, and delivering a high-quality support experience.
Requirements
- Fully bilingual in English and French with strong written communication skills
- Experience in a customer-facing role
- Ability to manage multiple priorities and stay organized
- Strong communication and problem-solving skills
- Comfortable working in a digital environment and adapting to new systems and tools
- Experience using AI tools to improve productivity and streamline workflows
Benefits
- Competitive benefits package
- Health spending account
- Maple access for virtual healthcare
- Flex benefits budget
- Paid health days
- Destination5 for international work
- Retirement savings plan
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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