LeadIQ
The IAM Service Delivery Manager is responsible for ensuring the reliable, secure, and efficient delivery of Identity and Access Management (IAM) services across the enterprise. This role combines service management discipline with strong technical understanding of IAM platforms, processes, and integrations.
Requirements
- 5-7+ years of experience in enterprise IT, with strong exposure to IAM operations and service delivery
- Hands-on familiarity with one or more IAM platforms (e.g., Okta, Azure AD, SailPoint, CyberArk)
- Solid understanding of identity lifecycle management, authentication protocols, and access control models
- Experience managing SLAs, ticket queues, and operational metrics in an IAM environment
- Strong communication skills with the ability to translate technical IAM concepts to non-technical stakeholders
- Experience with tools such as ServiceNow, Microsoft Project, PowerPoint, SharePoint, and GitHub
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Canada
Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the second-largest country by total area, with the longest coastline of any country. Its border with the United States is the longest international land border. The country is characterized by a wide range of both meteorologic and geological regions. With a population of over 41 million, it has widely varying population densities, with the majority residing in its urban areas and large areas being sparsely populated. It
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