The Trevor Project
The Contact Center Solutions Architect will play a critical role in shaping and implementing our technology strategy, designing scalable, efficient, and cost-effective solutions for Genesys Cloud, Salesforce, Google Cloud Platform, Amazon Web Services, and related technologies.
Requirements
- Design, implement, and maintain the contact center platform
- Develop solutions along the development lifecycle
- Understand advances and changes in technology landscape and work directly with technology partners
- Collaborate extensively with internal stakeholders
- Provide tier 3 support to troubleshoot and resolve complex issues
Benefits
- Comprehensive health coverage
- Mental health resources
- 403(b) retirement plan with a 3% employer match
- Generous paid time off and company holidays
- Employee Assistance Program (EAP)
- Remote work flexibility
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
More jobs at The Trevor Project
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.