Philips
As a Service Delivery Manager, you will lead a team and ensure smooth service delivery under complex conditions, building sustainable customer relationships and promoting trust and satisfaction.
Requirements
- Bachelor’s degree in Electrical/Information Technology, Medical Technology, or equivalent qualification
- Employee leadership and motivation
- Outstanding customer management
- Ability to enforce and manage escalations
- Knowledge of Medical Technology and ideally of Philips products
- Very good understanding of processes and challenges in the healthcare and hospital sectors
- Excellent communication skills, especially on management level internally and externally
- Very good negotiation skills
- Very good conceptual skills, analytical, and strategic thinking and acting
- In-depth knowledge of business economics
- Field experience
- Very good knowledge of internal processes and interfaces
- Reliability, reliability, and safe and articulate appearance
- Interdepartmental professional cooperation in the team (team-oriented)
- Very high flexibility and resilience
- Very good MS-Office knowledge and documentation skills
- Overregional mobility and high travel readiness (60%)
- Willingness to work on weekends
- Willingness for extended night duty and 24/7 availability
- Fluent German and English skills in word and writing
Benefits
- Attractive above-market compensation
- Vacation time: 30 days
- Mobility: Subsidized Germany ticket, leasing options for private use (bicycles, cars, smartphones,…)
- Philips University & Philips in Balance: Diverse offers in the field of health as well as professional and personal development
- Philips Pension Fund: Employer-financed old-age provision
- Paid Partner Time: 2 weeks paid time for partners: women in connection with the birth of a child
- Philips MyShop: Discounted Philips products
- Culture: Duz culture, a paid day for voluntary work, various team/ cultural actions (for sustainability, diversity,…), etc.
- Company car with option for private use (1% taxation)
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.