Mercier Consultancy Group
Mercier Consultancy MD is seeking a Polish Speaking Customer Expert to join our team in Greece with fully paid relocation.
Requirements
- Provide high-quality customer support in Polish via phone, email, and chat.
- Resolve customer inquiries and issues effectively to ensure a positive customer experience.
- Document customer interactions accurately within the CRM system.
- Collect and communicate customer feedback to assist in service improvement.
- Collaborate with colleagues to maintain high standards of service delivery.
- Stay informed about company products, policies, and industry trends to deliver precise information.
- Fluency in Polish (both written and spoken) is required; English proficiency is a plus.
- Previous experience in customer service or a related field preferred.
- Strong communication and interpersonal skills with a customer-centric approach.
- Ability to thrive in a fast-paced work environment with good multitasking and problem-solving abilities.
- Experience with CRM systems and digital communication tools is advantageous.
- Self-driven, proactive, and capable of working independently and collaboratively within a team.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Bulgaria
Bulgaria, officially the Republic of Bulgaria, is a country in Southeast Europe. It is situated on the eastern portion of the Balkans directly south of the Danube river and west of the Black Sea. Bulgaria is bordered by Greece and Turkey to the south, Serbia and North Macedonia to the west, and Romania across the Danube river to the north. It covers a territory of 110,994 square kilometres (42,855 sq mi), making it the tenth largest within the European Union and the sixteenth-largest country in Europe by area. Sofia is the nation's capital and largest city; other major cities include Plovdiv,
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