Bloomreach
We are looking for a Customer Success Manager to join our Client Services Team. As a CSM, you will be the key contact point for a portfolio of approximately 20 customers, driving strategy, growth, and value at every stage of the cooperation. The role requires someone who thrives independently, is proactive by nature, and takes full end-to-end ownership of their client relationships.
Requirements
- 2–4 years of work experience in B2B SaaS in online retail/e-commerce analytics, marketing
- Ability to understand and actively use analytical concepts
- Familiarity with emerging sectors such as online analytics, performance marketing, product management, and data science
- In-depth knowledge of business and business trends, and the ability to understand clients’ business models extremely fast
- Knowledge of e-commerce, marketing, and the current trends in the industry
- Working proficiency in English
- Russian highly valued
- French, Italian, or Spanish nice to have
Benefits
- Flexible working hours
- Virtual-first work
- Company events
- Volunteering activities
- Professional education budget
- Employee Assistance Program
- Calm subscription
- DisConnect days
- Extended parental leave
- Restricted Stock Units or Stock Options
- Company performance bonus
- Employee referral bonus
- Work anniversaries celebration
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Czechia
The Czech Republic, also known as Czechia and historically known as Bohemia, is a landlocked country in Central Europe. The country is bordered by Austria to the south, Germany to the west, Poland to the northeast, and Slovakia to the southeast. The Czech Republic has a hilly landscape that covers an area of 78,871 square kilometers (30,452 sq mi) with a mostly temperate continental and oceanic climate. The capital and largest city is Prague; other major cities and urban areas include Brno, Ostrava, Plzeň and Liberec.
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