Front
Front is seeking a Customer Success Manager to own the end-to-end lifecycle for a portfolio of B2B customers, driving successful renewals through proactive planning, forecasting, and negotiation.
Requirements
- 3-5 years in Customer Success or a similar client-facing role in a B2B SaaS environment
- Proven experience owning renewals and retention metrics
- Strong commercial instincts and comfort leading contract conversations
- Ability to interpret usage data and translate it into action
- Excellent communication and stakeholder management skills
- Highly organized with strong attention to detail
Benefits
- Competitive salary
- Fully covered private health insurance
- Paid parental leave
- Generous paid time off
- Flexibility to work from home Mondays and Fridays
- Mental health support with Workplace Options
- Family planning support with Maven
- 75 Euro per month Lifestyle Stipend
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Ireland
Ireland is an island in the North Atlantic Ocean, in Northwestern Europe. Geopolitically, the island is divided between the Republic of Ireland and Northern Ireland. It is separated from Great Britain to its east by the North Channel, the Irish Sea, and St George's Channel. Ireland is the second-largest island of the British Isles, the third-largest in Europe, and the twentieth-largest in the world. As of 2022, the population of the entire island is just over 7 million, with 5.1 million in the Republic of Ireland and 1.9 million in Northern Ireland, ranking it the second-most populous island i
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