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Customer Support Analyst I

  • Full Time
  • Anywhere

Payscale

Customer Support Analyst I at Payscale, providing post-sale product and client support services to customers, troubleshooting and problem resolution, and maintenance of PayScale products.

Requirements

  • 1+ years of customer facing experience
  • Associate degree in related field (preferred)
  • Compensation background (preferred)
  • Intermediate technical / product knowledge
  • foundational understanding of computer technologies
  • Strong organization skills
  • Ability to manage multiple deadlines and determine priorities

Benefits

  • Paid Philippine Regular holidays + 1 additional Payscale holiday (Global Mental Health Day)
  • 15 paid days of additional leave, credited up front upon regularization and refreshed annually. Unused leave are monetized.
  • HMO Coverage +1 dependent
  • Fixed work schedule, Monday through Friday 10pm-7am Manila

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in Philippines

The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.

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