Ubiquity Global Services, Inc.
The Accounts Receivable Operations Specialist manages a shared collections inbox, responds to customer inquiries, and supports collections activities. The role involves categorizing requests, routing complex issues, and maintaining accurate records.
Requirements
- Monitor and manage shared collections inbox
- Categorize and prioritize incoming inquiries
- Respond to routine billing and payment-related questions
- Route complex issues to appropriate teams
- Maintain accurate records and system updates
- Support collections through basic outreach and account updates
- Document delinquency reasons and account status
- Follow defined processes for timely resolution
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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