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Customer Success Manager

  • Full Time
  • Anywhere

IQGeo

As a Telecom SaaS Customer Success Manager, you will be responsible for managing customer relationships after the sales team closes the deal, ensuring successful onboarding, driving product adoption, and fostering long-term customer satisfaction.

Requirements

  • 2-4 years of experience in a customer success, account management, or customer-facing role
  • Strong understanding of GIS software and FTTX
  • Degree in communications, engineering, or related field preferred

Benefits

  • Comprehensive health coverage
  • Life/AD&D/STD/LTD insurance
  • SHINE employee ownership program
  • Generous PTO
  • 8 paid holidays
  • 2 floating holidays
  • Paid volunteer day
  • Enhanced maternity leave policy
  • 401(k) Safe Harbor contribution
  • Mentor program
  • Home office support

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

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