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Care Manager – Patient Support Call Center -Remote

  • Full Time
  • Anywhere

Lifelancer

Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance, and check prior authorization and/or appeal status. The position involves direct contact with patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support.

Requirements

  • Perform outbound calls to obtain appropriate information and document accurately.
  • Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service.
  • Contact insurance companies for benefit investigation and coverage eligibility.
  • Provide prior authorizations and appeals support.
  • Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs.
  • Update job knowledge by participating in educational opportunities and training activities.
  • Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI’s.
  • Report ADE’s according to program policy and guidelines

Benefits

  • 401k Matching
  • Retirement Plan
  • Health and welfare benefits

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

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