Lifelancer
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance, and check prior authorization and/or appeal status. The position involves direct contact with patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support.
Requirements
- Perform outbound calls to obtain appropriate information and document accurately.
- Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service.
- Contact insurance companies for benefit investigation and coverage eligibility.
- Provide prior authorizations and appeals support.
- Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs.
- Update job knowledge by participating in educational opportunities and training activities.
- Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI’s.
- Report ADE’s according to program policy and guidelines
Benefits
- 401k Matching
- Retirement Plan
- Health and welfare benefits
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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