Immersive Labs
Immersive One is a leading cyber resilience solution across the globe. We’re looking for a Senior Customer Success Manager to partner with our enterprise customers to provide world-class onboarding and enablement experiences in their journey towards building cyber resilience.
Requirements
- A number of years experience in Customer Success, account management, or equivalent within a SaaS environment.
- Experience in Cybersecurity or Cyber Risk Management is strongly preferred.
- Exceptional planning, presentation, and written communication skills.
- Experience in implementing customer solutions and client management.
- Experience in project management with a proven track record of managing multiple projects to completion, along with excellent planning and organisational skills.
- Ability to maintain a high-valued outcome-based relationship with a diverse customer profile base.
Benefits
- Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday day off
- Enhanced parental leave, mindfulness groups, critical illness cover
- Career and learning development through the platform and our ‘Learn Anything’ fund
- Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours
- Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in northwestern Europe, off the coast of the continental mainland. It comprises England, Scotland, Wales and Northern Ireland, with a population of over 69 million in 2024. The UK includes the island of Great Britain, the north-eastern part of the island of Ireland, and most of the smaller islands within the British Isles, covering 94,354 square miles (244,376 km2). It shares a land border with the Republic of Ireland and is surrounded by the Atlantic Ocean, the North Se
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