Customer Service Representative

U-Haul is hiring a full-time Customer Service Representative in Grapevine, Tarrant County, Texas — a hands-on, people-first role for someone who genuinely enjoys making every customer's day easier.

About the Role

As a Customer Service Representative at U-Haul's Grapevine location (3501 William D Tate Ave, Grapevine, TX 76051), you'll be the welcoming face customers meet when they need moving and storage solutions. Working alongside a collaborative team, you'll deliver the dependable, friendly service U-Haul is known for, helping people feel confident and supported throughout their visit.

Key Responsibilities

• Greet customers warmly and guide them through U-Haul's products and services
• Answer questions and resolve concerns with patience and a problem-solving mindset
• Support customers in selecting the right equipment, trucks, or storage options for their needs
• Work as part of a supportive team to keep daily operations running smoothly
• Represent U-Haul's commitment to exceptional, reliable service in every interaction

Qualifications

• A genuine enthusiasm for helping people and a positive, approachable attitude
• Strong communication and interpersonal skills
• Self-motivated and dependable, with a willingness to learn
• Comfortable collaborating within a team in a busy, customer-facing environment
• Able to work full-time on-site in Grapevine, Tarrant County (this is not a remote position)

About U-Haul

U-Haul has long been a trusted name in do-it-yourself moving and storage, serving communities across North America. The Grapevine, Texas team takes pride in friendly, attentive service and offers a supportive setting where motivated individuals can grow while making a real difference for customers.

How to Apply

Ready to join U-Haul as a Customer Service Representative in Grapevine, Tarrant County? View the full listing and apply here to take the next step in your career.