Sprinto
Sprint With Sprinters
What The Role Involves?
Reporting to the Head of Outbound / Revenue Operations, the Analyst — Outbound Operations will be the operational backbone of Sprinto‘s outbound sales engine. You will own the day-to-day systems, processes, and data that keep the SDR and outbound AE teams running at full capacity — from ensuring every rep is tooled up and reachable on Day 1, to making sure no domain goes dark and no number gets flagged as spam.
This is a high-execution, detail-oriented role for someone who thrives in structured BAU environments and takes genuine ownership of the operational plumbing that powers outbound revenue.
What Your Impact Will Look Like:
- Calculate and track monthly/quarterly incentives for SDRs and AEs, ensuring alignment with attainment, SPIFFs, and comp plans
- Maintain accurate payout trackers, reconcile discrepancies, and partner with Finance/RevOps to ensure transparent, well-documented processes
- Own outbound performance reporting across activity, pipeline, and outcome metrics with clear dashboards in HubSpot and Sheets
- Deliver weekly insights and MBR data packs with trend analysis, outliers, and actionable recommendations for leadership
- Monitor domain health (SPF, DKIM, DMARC, BIMI), inbox placement, and key deliverability metrics, proactively resolving issues
- Manage mailbox/domain warm-up, sequence audits, and collaborate with IT/vendors on DNS, blacklisting, and authentication fixes
- Track and improve caller ID reputation, answer/connect rates, and spam flags across dialers
- Manage number rotation, remediation (Hiya, TNS, etc.), and report call health trends to leadership
- Own end-to-end tool provisioning (CRM, sequencing, dialer, enrichment) and ensure readiness before outreach begins
- Maintain onboarding playbooks, streamline workflows with cross-functional teams, and support new hires with tool training and troubleshooting
1. Incentive & Compensation Tracking
2. Daily & Weekly Reporting
3. Email Deliverability & Domain Health
4. Spam & Caller ID Monitoring
5. New Rep Onboarding & Tool Access
What You’ll Bring To The Team:
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Experience: 2–4 years in Sales Operations, Revenue Operations, or Outbound Operations in a SaaS or high-growth environment, with at least 2 years directly supporting an outbound team of 10+ SDRs or BDRs
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Incentive & Comp: Hands-on experience owning rep incentive calculations and reconciliation using Excel or Google Sheets
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Reporting: Proficiency in building and maintaining dashboards using HubSpot reporting and Excel/Google Sheets; intermediate-to-advanced spreadsheet skills required
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Email Deliverability: Working knowledge of email authentication (SPF, DKIM, DMARC), inbox placement fundamentals, and experience with warm-up or deliverability monitoring tools
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Sales Tech Stack: Hands-on experience with outbound GTM tools — HubSpot (mandatory), Apollo, Instantly, Smartlead, JustCall, or equivalent sequencing and dialer platforms
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Attention to Detail: High accuracy in data handling, tracker management, and process documentation; low tolerance for ambiguity in numbers
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Communication: Clear, structured written communication; able to flag issues early and escalate appropriately to leadership
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Mindset: High ownership, process-driven, and comfortable working in a fast-moving environment where priorities can shift quickly.
We need a structured, detail-oriented operator who takes pride in operational excellence. You are the kind of person who proactively spots a broken workflow, fixes it, and documents it — without being asked.
How We Care For Our Sprinters :
- Work wherever you are: We’re 100% remote, so you get to choose if you want to work from home, cafe, hills or beaches.
- Co-working, on the house: If co-working is your jam, we offer a generous annual allowance of up to INR 14,000 annually* for social working.
- We care about your learning: We are invested in seeing you grow, and commit USD 1000 annually to help you level up your skills.
- We count your spark, not your leaves: We care about you not just as an employee, but as a person. So if you need a reset, make use of Unlimited leaves.
- Your Safety Net, Woven in: We take care of the what-ifs. From health insurance with coverage up to INR 10 lakh for you and your family, to accident protection of an additional INR 10 lakh, and life insurance worth 3× your annual salary, our benefits wrap you and your family in protection so you can focus on thriving.
- Workspace setup of your dreams: Work from anywhere, and if that’s home, we’ll chip in INR 35,000 to help you create a space that’s as effortless as your workflow.
Inclusion & Diversity –
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in India
India, officially the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the most populous country in the world and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal and Bhutan to the north; Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives. Its Andaman and Nicobar Islands share a maritime border with Myanmar, Th
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