Gameloft
Customer Care Agent (English and German) supporting players worldwide with high-quality, timely resolution of customer requests.
Requirements
- Fluent English (written and spoken) + Ukrainian proficiency
- Upper-Intermediate or Advanced level of German is required
- Basic digital literacy (MS Office, CRM/ticketing tools or ability to quickly learn them)
- Ability to manage workload, prioritize tasks, and work effectively under pressure
- Strong communication, empathy, and customer-oriented mindset
- Problem-solving skills with ownership and responsibility for outcomes
- Calm, organized, and proactive approach in stressful situations
- Ability to collaborate effectively within a team and adapt to changes
Benefits
- Competitive salary based on your experience and skills
- 21 days of paid vacation
- 5 paid sick days
- National holidays
- Medical insurance
- Access to a psychologist
- Parental leave support
- Access to internal learning platform (courses, trainings, certifications)
- Employee Referral Program with attractive bonuses
- Full technical support and equipment provided
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.