BrickBrands
Spanish Bilingual: Community Manager (Social-First Customer Care Specialist) | Remote | Portugal | Full-time. As a Social-First Customer Care Specialist, you will be the first point of contact for users across social channels and email, responding to customer questions, resolving issues, and escalating when needed.
Requirements
- High School Diploma or equivalent
- 2+ years of experience in social care, community management, CX support, or digital customer service
- Strong verbal communication & writing skills (friendly, clear, and socially native)
- Calm under pressure and confident in high-visibility comment sections
- Organized, accountable, and consistent
- Fluent in English both written and oral
- Spanish proficiency of B1 and above
Benefits
- 100% Remote position
- Continuous learning experience & career growth opportunities
- Competitive compensation based on location market rates
- A great opportunity to work with some of the world’s coolest and most innovative brands
- A welcoming environment where even your feedback and suggestions are all being taken into consideration
- Enjoy working in a diverse & global team environment – BrickBrands team members come from different backgrounds
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Portugal
Portugal, officially the Portuguese Republic, is a country in Southwestern Europe. It is a unitary republic comprising mainland Portugal, located on the southwestern of the Iberian Peninsula and bordered by Spain to the north and east, and the archipelagos of Madeira and the Azores in the Atlantic Ocean. The country has a population of over 10.7 million, and Lisbon, its capital, is the largest city. Portugal's internal waters and territorial sea together account for two-fifths of its territory, and its exclusive economic zone is one of Europe's largest, while its terrain contains a diverse ran
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