Guest Service Representative

Join Tricoci University of Beauty Culture as a Guest Service Representative in Janesville, Rock County, where your warmth and professionalism set the tone for every student and visitor who walks through our doors. This full-time, on-site role is perfect for a people-first individual who thrives on creating welcoming first impressions.

About the Role

As a Guest Service Representative at Tricoci University in Janesville, you'll be the friendly face that greets guests, supports daily front-desk operations, and ensures everyone receives outstanding care from arrival to departure. We're looking for an upbeat, customer-focused professional who takes pride in delivering exceptional service within a vibrant beauty education environment.

Key Responsibilities

• Welcome students, guests, and visitors with a positive, approachable attitude
• Handle inquiries in person and by phone, directing them to the right resources
• Coordinate appointments and assist with scheduling for salon services
• Maintain an organized, inviting reception and waiting area
• Support front-desk administrative tasks to keep daily operations running smoothly
• Resolve guest concerns promptly while upholding our standards of excellence

Qualifications

• Genuine enthusiasm for customer service and helping others
• Strong verbal communication and interpersonal skills
• Ability to stay organized and manage multiple priorities at the front desk
• Dependable, punctual, and comfortable working on-site full-time in Janesville
• A team-oriented mindset and a professional, polished demeanor

About Tricoci University

Tricoci University of Beauty Culture is a leading institution committed to excellence in beauty education. We cultivate an empowering, supportive atmosphere for our students while delivering memorable experiences to the guests we serve. Joining our Janesville team means becoming part of a passionate community dedicated to helping aspiring beauty professionals succeed.

How to Apply

Ready to bring your hospitality skills to a dynamic learning environment? Submit your application for the Guest Service Representative position at Tricoci University in Janesville, Rock County through our official job listing and take the first step toward a rewarding career.