Satispay
Satispay is hiring a Chargeback Specialist to manage and resolve complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and financial integrity. The ideal candidate has 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services, and a strong knowledge of EU regulations and consumer protection.
Requirements
- 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services
- Dispute Resolution Expertise
- Regulatory Knowledge
- Data Analytics
- Operational Excellence
- Communication Skills
Benefits
- Private insurance for you and your family
- Psychological support with Serenis
- Mental health workshops
- Stock Option Plan
- Meal vouchers
- Relocation support if you’re moving countries
- Professional development programs
- Internal mobility
- Language courses with Preply
- Unlimited PTO
- Hybrid working policy*
- Flexible working hours
- Enhanced parental leave
- Additional leave for child sickness
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Italy
Italy, officially the Italian Republic, is a country in Southern and Western Europe. It consists of a peninsula that extends into the Mediterranean Sea, with the Alps on its northern land border, as well as nearly 800 islands, notably Sicily and Sardinia. Italy shares land borders with France to the west; Switzerland and Austria to the north; Slovenia to the east; and the two enclaves of Vatican City and San Marino. It is the tenth-largest country in Europe by area, covering 301,340 km2 (116,350 sq mi), and the third-most populous member state of the European Union, with nearly 59 million inha
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