Purple Team
Purple Technology seeks a Customer Support Specialist fluent in Japanese to handle client inquiries via email and chat in a FinTech-related service, with administrative tasks including customer registration and communication records.
Requirements
- Proven experience in remote support for Japanese clients, ideally in the financial or FinTech sector
- Strong ability to analyze and resolve issues while maintaining high service standards
- Native-level Japanese proficiency (N1 level) and business-level English (B2 or higher)
- Bachelor’s degree from a Japanese university (preferred)
- High technical aptitude and ability to quickly adapt to new software and financial applications
- Excellent communication skills – ability to explain complex issues clearly and professionally to clients and team members
- Strong sense of responsibility, reliability, and teamwork
- Self-motivated with a proactive approach to problem-solving
- Ability to work in CET or JST time zone
- Willingness to continuously learn and develop expertise in financial applications and trading platforms
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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