PT. PERTAMINA Persero
We’re looking for a senior-level, customer centric leader and technical expert to manage our Pet Claims Experience (CLX) teams and vendor relationships, driving innovation and ensuring we consistently exceed customer expectations.
Requirements
- 8+ years of experience in claims or customer experience management
- Impressive leadership skills, with proven experience coaching and developing leaders
- A coverage and compliance professional with a comprehensive understanding of state and federal law as they apply to insurance coverage and regulations
- Proven ability to work cross-functionally and drive initiatives with various teams
- High emotional intelligence (EQ) and a willingness to provide direct and honest feedback
- Strategic thinking and a talent for executing and implementing initiatives that drive business goals
- Strong knowledge of customer service principles and practices, with a passion for creating exceptional customer experiences
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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