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Workforce Management Real – Time Analyst

  • Full Time
  • Anywhere

Interactive Brokers

Interactive Brokers — Navi Mumbai, Maharashtra

We are looking for full-time Workforce Management Real-Time Analysts (WFM RTA) who will be responsible for managing and monitoring the contact centers real-time operational performance. This role involves analyzing call center metrics, making real-time adjustments to staffing, and ensuring optimal service levels and efficient operations. The RTA will work closely with CS Managers, Supervisors, and…

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To apply for this job please visit www.adzuna.com.

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