Genesys
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The company has a fast-paced culture of continuous learning and growth. The External Contacts team tracks customer context to power great customer experiences across channels. The team is looking for a self-motivated engineer to enhance services and take customer experience to the next level.
Requirements
- Design, develop, and maintain scalable, highly-available backend services.
- Plug these services into a larger event-based architecture & ecosystem.
- Work with Product and UX teams to design & build features that serve customers.
- Apply a testing-first approach to ensure reliability and scalability of our services.
- Actively participate in team code reviews and enhance overall team velocity.
- Participate in a 24×7 on-call rotation.
- Continuously improve a running production system without downtime.
- Become an expert in the architecture, design, and customer use cases for the team’s services.
- Foster an inclusive working environment where every team member is positioned for success.
Benefits
- Paid time off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Hungary
Hungary is a landlocked country in Central Europe. Spanning much of the Carpathian Basin, it is bordered by Slovakia to the north, Ukraine to the northeast, Romania to the east and southeast, Serbia to the south, both Croatia and Slovenia to the southwest, and Austria to the west. Hungary lies within the Danube River's drainage basin, and is dominated by great lowland plains. It has a population of over 9.5 million, consisting mostly of ethnic Hungarians (Magyars) and a significant Romani minority. Hungarian is the official language, and among the few in Europe outside the Indo-European family
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