CampusWorks, Inc.
CampusWorks is seeking a bilingual Helpdesk Technician fluent in Spanish to join their team. The role serves as the first point of contact for students, faculty, staff, and campus community members needing technical support.
Requirements
- Serve as the primary point of contact for students, faculty, and staff contacting the IT Help Desk
- Troubleshoot and resolve Tier 1 issues, such as password resets and account management
- Follows established ITIL priority matrix to evaluate and prioritize service requests
- Collaborate with IT staff to resolve and manage unresolved tickets
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.