Paradigm Information Services, Inc.
Category: Legal
Location:
- Ensuring excellent customer service internally and/or externally.
- Generates required program reports or documentation accurately and on time.
- Actively participates in the development of departmental procedures and process documentation.
- Uses subject matter expertise in everyday tasks to meet the team’s objectives, make recommendations based on the interpretation/synthesis of data, and assess team needs to determine action.
- Proactively identifies opportunities for process improvement.
- Assists in the planning and/or execution of special projects.
- Ensures the protection of sensitive information.
- Resolves technical and subject matter issues.
- Collaborating with others to identify and resolve issues or process improvements.
- Acts as a liaison within the group and throughout the organization to meet client needs and coordinate service delivery.
- Adhering to standard operating procedures (SOP’s).
- Assisting with the creation, documentation, and implementation of departmental procedures.
- Participating in meetings and being a dependable resource on assigned projects.
- Assists management with escalations when applicable.
- Assists with training.
- Effectively escalates issues and acts as first point of escalation for Associate I.
Requirements
- Bachelor’s Degree in relevant field or 1-3 years equivalent work experience.
- 3 plus years of experience working in specialized area related to this role.
- Demonstrates outstanding internal and external client service skills.
- Excellent written and verbal communication skills.
- Effective problem-solving ability.
- Able to adapt to the constantly changing environment.
- Accustomed to successfully meeting critical deadlines.
- Must be able to work both independently and as part of a team.
- Must be proficient in Microsoft Office Suite.
Benefits
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
More jobs at Paradigm Information Services, Inc.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.