Inetum
Objetivo:
Gestão de incidentes, problemas, suporte ao negócio, desenvolvimento, melhorias e configurações na solução de Salesforce Marketing Cloud e Data 360 (Data Cloud) do cliente.
Principais responsabilidades:
– Garantir a monitoria, integridade e disponibilidade dos sistemas de suporte às operações;
– Garantir o cumprimento das boas práticas estabelecidas pelos processos ITIL na gestão de incidentes e problemas;
– Implementar, gerir e manter processos de provisão, configuração e automação;
– Análise de problemas aplicacionais
- Desenvolvimento corretivos e evolutivos
Tecnologias:
PL/SQL
Conhecimento de Salesforce Marketing Cloud (mandatório)
Conhecimento de Salesforce Data 360 (Data Cloud) (mandatório)
Observações:
– Experiência mínima comprovada de 2-3 anos com funções de suporte aplicacional de 1ª e 2ª linha orientado ao Cliente no produto Salesforce Marketing Cloud
– Preferencialmente com certificação Marketing Cloud Email Specialist ou Marketing Cloud Consultant
– Conhecimentos de Salesforce Data 360 (Data Cloud)
– Preferencialmente com certificação Certified Data 360 (Data Cloud) Consultant.
Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide.
If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum!
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Portugal
Portugal, officially the Portuguese Republic, is a country in Southwestern Europe. It is a unitary republic comprising mainland Portugal, located on the southwestern of the Iberian Peninsula and bordered by Spain to the north and east, and the archipelagos of Madeira and the Azores in the Atlantic Ocean. The country has a population of over 10.7 million, and Lisbon, its capital, is the largest city. Portugal's internal waters and territorial sea together account for two-fifths of its territory, and its exclusive economic zone is one of Europe's largest, while its terrain contains a diverse ran
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