Ketch
We are hiring a UK-based, French-speaking Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on technical conversations, solutions, and troubleshooting during implementations.
Requirements
- 4+ years in a technical support, solutions, or implementation role at a B2B SaaS company
- Strong working knowledge of JavaScript, HTML, CSS, and APIs
- Comfortable using Postman or similar tools to troubleshoot API behavior
- Experience administering or supporting SaaS platforms like Zendesk, Salesforce, or comparable
- Genuine technical curiosity — self-directed learner who digs into product, reads docs, and builds working knowledge of complex systems
- Fluent in French (professional, customer-facing level) and English
- UK-based with the right to work in the UK
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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