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Customer Success Engineer – SaaS Expert

  • Full Time
  • Anywhere

About Mercor

Mercor

Customer Success Engineer position at Mercor, working on SaaS expertise, supporting talent pool and investigating issues, building documentation, and maintaining positivity in written communication.

Requirements

  • Ability to debug web applications
  • Experience doing SaaS-based product work
  • Experience using a support platform like Zendesk, Intercom, Help Scout, Freshdesk, or Crisp

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in Costa Rica

Costa Rica, officially the Republic of Costa Rica, is a country in Central America. It borders Nicaragua to the north, the Caribbean Sea to the northeast, Panama to the southeast, and the Pacific Ocean to the southwest, sharing a maritime border with Ecuador to the south of Cocos Island. It has a population of around five million in a land area of nearly 51,180 km2 (19,760 sq mi); the capital and largest city is San José, home to around 350,000 residents and two million people in the surrounding metropolitan area.

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