Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. We are looking for a Service Delivery Manager to support operational delivery of managed services based on Genesys Cloud CX and other CCaaS platforms.
Requirements
- 2 years of experience in IT services, service delivery, project coordination, customer support, or similar roles
- Experience with ITIL frameworks, Genesys Cloud or other call-center solutions, Jira, and SNOW is an advantage
- Knowledge of project delivery methodologies is considered a plus
- Strong organizational skills and ability to coordinate multiple activities
- Good written and verbal communication skills
- Analytical mindset and attention to detail
- Readiness to work in PST hrs, flexible in schedule, readiness for weekend shifts
Benefits
- Competitive Pay and Benefits
- Work From Anywhere Culture
- Growth Mindset
- Global Impact
- Welcoming Multicultural Environment
- Social Sustainability Values
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Brazil
Brazil, officially the Federative Republic of Brazil, is the largest country in South America. It is also the world's fifth-largest country by area and the seventh-largest by population, with over 213 million people. Brazil is a federation composed of 26 states and a Federal District, which hosts the capital, Brasília. Its most populous city is São Paulo, followed by Rio de Janeiro. Brazil has the most Portuguese speakers in the world and is the only country in the Americas where Portuguese is an official language.
More jobs at Miratech
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.