Mercier Consultancy Group
Spanish-speaking Customer Care professionals to join a prominent Online Banking service provider in Greece, delivering exceptional support to Spanish-speaking clients in the financial industry.
Requirements
- Provide high-quality customer support in Spanish through phone, email, and chat for online banking clients.
- Assist customers with account inquiries, transactions, troubleshooting, and security-related questions.
- Ensure compliance with banking regulations and maintain the confidentiality of customer information.
- Collaborate with internal teams to resolve complex issues and improve service quality.
- Accurately document customer interactions and feedback within CRM systems.
- Stay updated on online banking products, policies, and industry trends to provide informed assistance.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- Work in a Positive Environment
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Spain
Spain, officially the Kingdom of Spain, is a country in Southern and Western Europe with territories in North Africa. Featuring the southernmost point of continental Europe, it is the largest country in Southern Europe and the fourth-most populous European Union (EU) member state. Spanning the majority of the Iberian Peninsula, its territory also includes the Canary Islands, in the Eastern Atlantic Ocean; the Balearic Islands, in the Western Mediterranean Sea; and the autonomous cities of Ceuta and Melilla, in mainland Africa. Peninsular Spain is bordered to the north by France, Andorra, and t
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