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IT Service Management Analyst

  • Full Time
  • Anywhere

Fruition Group

Fruition Group — Holbeck, Leeds

Salary: £45,000 – 45,000 per year Requirements: Strong working knowledge of ITIL best practices and IT service governance. Experience of a Service Management platform e.g. Jira. Proven experience managing Major Incidents, including high-pressure war room scenarios. Experience chairing CAB meetings or leading Change Management processes. Strong analytical and problem-solving skills with experience …

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