Hudson Manpower
We are looking for a confident and client-focused Customer Success & Product Demo Specialist to handle client onboarding, product demonstrations, relationship management, and post-sales support for our U.S.-based clients.
The ideal candidate should be comfortable speaking with international clients, explaining workflows clearly, conducting live demos, and ensuring a smooth customer experience from onboarding to ongoing support.
Key Responsibilities:
- Conduct live product demonstrations for prospective clients
- Explain workflows, processes, and service offerings clearly
• Assist in onboarding new clients
- Coordinate between clients and internal operations teams
- Handle customer queries and provide timely resolutions
- Maintain strong client relationships through regular follow-ups
- Support sales and business development teams during client discussions
- Track customer feedback and improve customer experience
- Ensure high customer satisfaction and retention
- Prepare reports, updates, and follow-up documentation
Requirements
- Excellent spoken and written English communication
- Strong presentation and demo-handling skills
- Comfortable handling U.S.-based clients over calls and video meetings
- Experience in Customer Success, Client Servicing, Demo Calling, or Account Management preferred
- Confident personality with strong interpersonal skills
- Comfortable working in U.S. shift timings
- CRM or client management tool experience preferred
- Ability to explain processes in a simple and professional manner
- Accounting/bookkeeping industry experience is a plus
Highlights
Conduct client demos, onboarding, and customer success operations for U.S.-based accounting clients.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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